Frequently asked questions
Clear answers before you start.
These answers are designed to set realistic expectations about credit-report review and correction.
No. Accurate and legitimate negative information cannot simply be deleted. Creddifix can help identify potential inaccuracies and navigate an appropriate correction or dispute process.
No specific score increase can be guaranteed. Credit scores depend on the information in the report and the scoring model used.
Correction means fixing information that is inaccurate, incomplete, duplicated, outdated or incorrectly associated. Removal is not appropriate for information that is accurate and legitimately reported.
Timing varies by issue, supporting evidence, lender response and credit-bureau process. Creddifix should not promise a fixed timeline without knowing the case.
Depending on the case, customers may need identity documents, account statements, lender letters, payment evidence, closure/settlement records or other supporting documents.
No. Loan approval is decided by the lender based on its own criteria.
Customer information should be handled according to the company's privacy and security practices. Do not send unnecessary sensitive information through public channels.
