What this service helps you understand
Understand DPD entries, check whether the information appears consistent with your records, and identify the appropriate next step. The goal is to separate genuine reporting from information that may be inaccurate, outdated, duplicated or incorrectly associated with the customer.
Typical review areas
- Identity and account details shown in the credit report.
- Payment history, status and relevant dates.
- Consistency between the report and available account records.
- Supporting documents that may be useful for a correction or dispute.
- Next steps and follow-up requirements.
What happens next?
After the initial assessment, the customer is informed about the issue identified, the evidence that may be required and the appropriate route for addressing it. Where a dispute or correction is appropriate, the case can be followed through the relevant process.
Important: A legitimate and accurately reported negative entry cannot simply be removed because it is inconvenient. Any correction depends on the facts, evidence and response of the relevant lender or credit bureau.
Frequently asked question
No. Creddifix cannot guarantee removal of accurate information or a specific score increase. We can help review the issue and navigate an appropriate correction or dispute process when justified.
Requirements vary by case. Relevant account statements, lender correspondence, closure or settlement records, identity documents and other supporting evidence may be requested when appropriate.